RoofersCoffeeShop.com Welcomes JOBPROGRESS

The system showcases a totally personalized work as well as operations supervisor, a client partnership supervisor, fast estimating, pricing quote and also organizing, control panel job facilities, remote accessibility to the service, secure cloud subcontractor, storage space and also staff member administration devices, instantaneous propositions and also agreements with electronic trademark as well as on the internet sales as well as advertising and marketing capabilities.

JOBPROGRESS was developed for specialists by professionals. The all-in-one, completely personalized service administration software program is constructed for any kind of professional with capability and also devices certain to each professional profession kind. By offering the structure that specialists could utilize on every work, JOBPROGRESS assists professionals function much less as well as achieve even more.The system showcases a totally adjustable task as well as process supervisor, a client connection supervisor, fast estimating, estimating as well as organizing, control panel job facilities, remote accessibility to the company, risk-free cloud staff member, storage space as well as subcontractor administration devices, immediate propositions as well as agreements with electronic trademark as well as on the internet sales and also advertising and marketing capabilities.

JOBPROGRESS was developed for specialists by service providers. The all-in-one, completely personalized service monitoring software application is developed for any type of specialist with capability and also devices particular to each professional profession kind. By offering the structure that service providers could utilize on every task, JOBPROGRESS aids professionals function much less as well as complete even more.

Peace of Mind: Lyons Roofing

Peace of Mind: Lyons Roofing

If there’s one unwavering lesson that roofing contractors learn along their business journey it’s that roofing is an industry that’s permanent, meaning, once you’re in — you’re all in. Even before his career in roofing began, Paul LaNue was no stranger to this mindset, having gathered with friends for weekly poker games. Paul’s friends, all of whom were already employed in the roofing industry, played a hand in convincing him to take the plunge and join them in the trade. It was 1997, and their timing couldn’t have been better since Paul had recently closed his carpet cleaning company. That coincidence marked just the beginning of Paul’s prosperous two-decade career in roofing.

After working in the industry for 14 years, Paul was recruited by the owner of a company who believed he was the right man to help grow his business.

Published at Wed, 06 Sep 2017 12:00:00 +0000

Life Interrupted: Houston Roofers After Hurricane Harvey

Life Interrupted: Houston Roofers After Hurricane Harvey

For the good people in Texas and Louisiana who were impacted by the onslaught of wind and water from Hurricane Harvey, their lives will never be the same. Even for those who have the will and the resources to rebuild and repair, they have lived through one of the worst natural disasters ever to hit this country, and will be changed just the same.

As I write this, the news channels are all filled around the clock with stories of the pain and struggle as well as the rescues and outreach of folks from all over the country to help our neighbors in distress. Social media is blowing up with requests for contributions to the many agencies on the scene taking care of the immediate needs of the victims. And the millions are pouring in.

Published at Tue, 05 Sep 2017 16:00:00 +0000

Kemper System Names Lynn Walters as West Coast Regional Sales Manager

Kemper System Names Lynn Walters as West Coast Regional Sales Manager

WEST SENECA, N.Y. – Lynn Walters was named West Coast regional sales manager of Kemper System America, Inc. with responsibility for expanding sales and educating architects, consultants and contractors across the region about the company’s range of barrier solutions for the building envelope.

Based in the San Francisco area, he joins the company from STS Coatings Inc., acquired by Kemper System last year, and brings more than two decades of sales and marketing experience to his new role.

Walters currently serves on the board of directors of the Reflective Insulation Manufacturers Association (RIMA), and as committee chair for the Strategic Alliance for the Air Barrier Association of America (ABAA). He is also a member of the Cool Roof Rating Council, RCI, and ASTM International.

At STS Coatings, Walters served nine years as national sales manager, and also as product manager representing HeatBloc-ULTRATM radiant heat barrier. Before this, he spent 12 years as West Coast sales manager for the OEM Building Products Division of BASF.

For more information, visit www.kempersystem.net.

Published at Tue, 05 Sep 2017 12:00:00 +0000

Do You Know How Your Company’s Brand is Perceived in the Marketplace?

Do You Know How Your Company’s Brand is Perceived in the Marketplace?

Your brand defines who you are and what kind of experience you want to deliver to your clients. It can also be what sets you apart from your competition.

By Karen Edwards, RCS Editor

You probably know a lot of popular brands and have varying opinions about them based on your personal experience or perception of the brand.

Since you are at the Coffee Shop right now, let’s take a look at coffee as an example of two brands that provide the same product but are very different. Two famous coffee brands are Dunkin Donuts and Starbucks (listed alphabetically and not necessarily in order of the writer’s preference). These two brands have very loyal followers who rarely stray from their preferred taste – Dunkin Donuts’ coffee is perceived as milder and more mainstream than Starbucks.

But it’s about more than preferred taste. It’s also about the customer experience. The experience that these two brands provide for their customers is very different. “America Runs on Dunkin’” has set the stage for a place where you can stop at a shop, grab some coffee and donuts and be on the go. The Starbucks experience is about interacting with baristas and relaxing on casual furniture with soft lighting while reading or chatting with friends. These are two very different experiences and brands, yet both provide the same deliverable – coffee.

You have competitors in your market that are providing the same roofing services as you, but you can set yourself apart from your competitor through your brand experience. Just as you have perceptions about brands, your customers have perceptions of your roofing business. So how do you want to be perceived in the markets that you serve? What kind of experience do you want your customers to have? How is your brand currently perceived in your service area?

Answering the question of how your brand is currently perceived can be difficult. When you live your brand every day, you often don’t see it the same way as your customers and potential customers might see it. The best way to find out is to consider conducting a brand survey. The results can help you fine tune your brand and turn it into your point of differentiation.

In fact, that’s exactly what RoofersCoffeeShop.com partner, Acme Cone Company is currently doing. They are conducting a brand survey.  Answer 12 quick questions about them and they’ll give you a $5 gift card for your time. That will buy you at least one cup of coffee! You’ll also get an idea of the kinds of questions you can ask about your brand at the same time.

Take the survey.

Published at Sun, 03 Sep 2017 12:29:06 +0000

Looking for a Roofing CRM? | FCS Tip #2: The Right Questions to Ask

Looking for a Roofing CRM? | FCS Tip #2: The Right Questions to Ask

Tip #2: Questions to Ask About Customer Data & Roofing CRM.

By FCS Roofing Software.

  • Does the program work for residential and commercial business?
  • Can I track projects, estimates and quotes by customer?
  • Can I integrate it with other software in order to track the entire customer experience?

There are several roofing CRM systems – many of them integrated with project management software. But first you may be asking – what is a CRM? It is a Customer Relationship Management system and it could be Microsoft Outlook, an Excel file or a higher-level software specifically designed for the roofing business.

Some systems offer customer portals where you can share data, photos, job progress, inspections and invoices with customers at their convenience. This type of CRM can be used for initial customer contact and sales with the scalability to store all of the customer’s projects as they grow with the company. This type of system is usually used more with commercial business. It is also a great tool to use if you are focused on HOA work.

Whichever CRM you use, the key is to maintain a strong, up-to-date customer database that becomes not only a historical view of your customers and projects but also a strong database for future sales and marketing. By using a CRM software instead of Outlook, Excel or a Rolodex, recording customer communication can be automated, including: notes, past correspondence, property data, material preferences and/or potential future projects.

Ask FCS a question at (855) 633-3327 or info@fcscontrol.com.

To schedule a software demo, please click here.

Published at Sat, 02 Sep 2017 19:55:50 +0000